ABOUT
Our Mission
To be good stewards of all God’s creation.
Our Vision
A world where every property isn’t just owned, it’s maintained.
We don't just clean exteriors, we grow The Kingdom.
A Family-Run Company
Soap & the City is a leading exterior cleaning company, delivering high quality building, sidewalk, roof, and awning cleaning services to clients throughout the Charlotte region. With a mission centered on hard work, integrity and excellent customer service, our family-owned company helps enhance the appearance, safety and cleanliness of facilities, businesses, and individual properties.
Our mission is simple: To be good stewards of all God’s creation. This mission helps us remain focused on Soap & the City’s primary goals; to grow our business, satisfy and retain our customers, and deliver operational excellence. To accomplish our objectives and continue our standard of superior exterior cleaning services, we hire ambitious people, train them completely, and utilize state-of-the-art technology for more efficient work processes, better communication, and exceptional quality control.
The Secret Is In The Systems
At Soap & the City, we understand that without the right systems, you cannot offer the highest quality service possible. For this reason we have created systems that focus specifically on:
Employee Safety
Human safety is our number one concern. We have systems in place to ensure the safety of all our employees.
Plant Protection
Improper application or lack of focus on protecting your landscape could lead to dead plants. Our systems ensure that we place adequate focus on protecting your plants.
Property Protection
It doesn't matter if your roof looks clean if it is damaged in the process. Our specially formulated process helps us protect your roof and property from potential damage.
Timeliness
We've experienced service providers who showed up late, or never show up at all. To us, that is unacceptable. Rest assured, we will show up, and we will show up on time.
Communication
Customers have told us how "the last guy" never called them back or responded. When it comes to your home, we don't think it's possible to over communicate...unless, of course, you tell us otherwise!
Results
Nothing else matters if a company doesn't deliver results. We are so confident in our process that we not only promise results, we back it up with a 100% Satisfaction Guarantee.
